Welcome to our FAQ page! Here, we address common inquiries to ensure your experience with Pryncess Furs is as luxurious as our products. If you have further questions, feel free to contact us.

🦊 How Can You Tell the Different Fur Types?

Understanding the various fur types can enhance your appreciation of our products:

  • Raccoon Fur: Soft with wild golden wisps; known for its fluffiness and volume.

  • Faux Raccoon Fur: Acrylic version mimicking raccoon fur.

  • Fox Fur: Full and round-shaped, offering a rich look.

  • Faux Fox Fur: Acrylic version resembling fox fur.

🚚 Shipping & Delivery

  • Domestic Orders (U.S.): 3–21 business days.

  • International Orders: 3–42 business days.

Important Notes:

  • Address Accuracy: Ensure your shipping address is correct. We are not responsible for reshipment if a package is returned due to an incorrect address.

  • Tracking: Monitor your shipment using the tracking number provided. If your order shows as delivered but you haven't received it, please contact the carrier directly. We cannot offer refunds or replacements in such cases.

  • Customs & Duties: International customers are responsible for any customs fees or import taxes imposed by their country. These charges are not included in our prices and are beyond our control.

🧥 Fur Care Instructions

Proper care ensures the longevity of your luxurious fur items:

  • Do Not Comb: Avoid using hair or finger combs. Fur is not hair and should not be treated as such.

  • Do Not Spray: Avoid applying cosmetics, hair products, or perfumes, as they can dry out the fur pelt.

  • Air Steam if Wet: If the fur gets wet, gently shake it and use an air steamer to dry it.

  • Dry Clean Only: Use a professional furrier cleaner to maintain the fur's condition.

  • Use Padded Hangers: Store fur items using padded hangers to ensure proper air circulation.

🔄 Do You Accept Returns?

Returns are not accepted. We encourage you to carefully review product details and sizing information before making a purchase. If you have questions or need assistance, please contact us at pryncessfurs@gmail.com.

By providing this updated FAQ, we aim to enhance transparency and customer satisfaction. If you have further questions or need additional information, feel free to ask!

❓Frequently Asked Questions