FAQS

  • How Can You Tell The Different Fur Types?

    In the fur world there are several types of fur. When your wearing your fur, be prepared to get have eyes glued to you from the moment you put on your fur to the moment you take it off. It is important to be able to communicate with people and let them know which fur you are wearing and the difference from the others. The most common fur is racoon fur, it is the most fluffy and voluminous.

    Racoon Fur- Beautiful soft fur with wild golden wisps.

    Faux Racoon Fur- Acrylic Version Of Racoon Fur.

    Fox Fur- Beautiful, full and perfectly round shaped, a rich looking choice.

    Faux Fox Fur- Acrylic Version of fox pom

  • Shipping & Delivery?

    Standard US Shipping : 3- 21 Business Days

    Standard International Shipping : 3- 42 Business Days

    PLEASE ensure you fill the shipping address correctly. If the shipping address is entered incorrectly and your package has been returned to sender, Pryncess Furs is unable to reship. Your order will be refunded minus shipping return costs. PLEASE TRACK YOUR ORDER CAREFULLY

    If your delivery is marked as delivered by the courier but the customer claims to have not received it, Pryncess Furs is unable to refund, exchange or provide credit. PLEASE TRACK YOUR ORDER CAREFULLY

    Customs Charges: The prices set on our website do NOT include overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and unfortunately are outside of our control. Please check with your country's customs charges before placing an order on our website. Pryncess Furs is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.

    Please contact us at pryncessfurs@gmail for any questions.

  • Fur Care Instructions?

    Luxurious fur requires attentive love & care. Following these steps could benefit you in gaining a lifetime genuine fur friend! Upon receipt, please carefully remove fur from packaging. There may be loose particles or shredding, don't panic this is completely normal, each fur comes from 100% authentic natural fur and materials. Give your fur a good home, hang your fur for 24-72 hours in an open space avoiding contact with any other garments.

    DO NOT COMB- hair comb, finger comb. The fur is not a hair, please do not treat it as such.

    DO NOT SPRAY- cosmetic, hair or perfumes can dry the fur pelt and can sometimes not be removed.

    DO AIR STEAM- if the fur gets wet for any reason (washing hands, rain) you may feel the urge to blow dry or comb, please do not. Please carefully shake the fur and use an air steamer to dry the fur- if needed.

    DRY CLEAN ONLY- we highly recommend professional furrier cleaner to condition your fur. 100% genuine fur can collect dust, oils and air quality- use professional dry cleaning to prevent possible tangles, matting and a refreshing look!

    HANG WITH PATTED HANGER ONLY- the fur needs some form of circulation as it is stored, patted hangers will inforce air circulation for the interior of the fur.

  • Do you accept returns?

    RETURNS ARE NOT ACCEPTED