No. Our fur is sourced exclusively from ethical, regulated suppliers who follow strict industry standards for animal welfare, sustainability, and responsible harvesting. We do not engage in or support any inhumane practices. Every Pryncess piece is made using fur that comes through legal, transparent, and ethically governed channels, ensuring respect for both the environment and the animals involved. Our commitment to responsible sourcing is central to the quality and integrity of our brand.

All Pryncess pieces are crafted from genuine, ethically sourced fur. We do not use faux fur in our collections.

• Raccoon Fur — Known for its soft texture and natural volume, raccoon fur features distinctive golden or silvery guard hairs that create a wild, full-bodied look. It’s fluffy, durable, and naturally warm.

• Faux Raccoon Fur — Made from acrylic fibers designed to mimic the appearance of real raccoon fur. It offers a similar visual effect but lacks the natural density, warmth, and movement of genuine fur.

• Fox Fur — Recognized for its full, round shape and luxurious thickness. Fox fur has long, silky guard hairs and a plush undercoat, giving it a rich, voluminous appearance.

• Faux Fox Fur — An acrylic alternative crafted to resemble fox fur. While visually similar, it does not replicate the natural softness, warmth, or longevity of authentic fox fur.

Faux fur is often made from non-biodegradable plastics, which can take hundreds of years to decompose. Real fur is natural, renewable, and long-lasting. When sourced responsibly, it’s a more environmentally conscious luxury option that also delivers unmatched texture, warmth, and style.

Ethically sourced fur comes from regulated environments where animal welfare, environmental responsibility, and traceability are prioritized. This ensures higher quality, longer-lasting fur and responsible production practices.

Your Pryncess fur piece retains its integrity best with precise, specialist care. It should be dry‑cleaned only by a professional fur cleaner, stored in a cool and dry space with adequate room, and kept in a breathable garment bag to protect the fibers while allowing proper airflow. Fragrances, sprays, and other substances should be avoided, and the piece should be kept away from direct sunlight or moisture. The fur should not be combed or brushed; a gentle air steamer is the preferred method for refreshing its appearance. These practices help ensure long‑term preservation and professional‑grade longevity.

Returns are not accepted. We encourage you to carefully review product details and sizing information before making a purchase. If you have questions or need assistance, please contact us at pryncessfurs@gmail.com.

Domestic U.S. orders typically arrive within 2-3 weeks while international orders may take 3-5 weeks, depending on the destination. For expedited processing, please contact us directly at pryncessfurs@gmail.com.

Yes. We offer pickup in Brooklyn, and Manhattan pickup may be available depending on the circumstances. Please note that orders must be 50% paid prior to pickup to secure your item. For scheduling, availability, and confirmation, contact us directly at pryncessfurs@gmail.com so we can coordinate the most convenient arrangement for you.

Please double‑check that your shipping address is accurate before completing your purchase. If a package is returned due to an incorrect address, we are not responsible for reshipment.

A tracking number will be emailed once your order ships. If tracking shows your package as delivered but you have not received it, please contact the carrier directly. We are unable to issue refunds or replacements in these cases.

International customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in our product prices and are outside of our control.

Depending on the piece, custom sizing or special requests may be available. Please email us directly to discuss options.

For any questions or assistance, email us at pryncessfurs@gmail.com. Our team is available to help ensure a smooth and luxurious shopping experience.

Our customer support team is available Monday through Sunday from 8:00 AM to 5:00 PM (EST). During these hours, we respond to inquiries, assist with orders, and provide guidance to ensure a smooth shopping experience. You can reach us anytime at pryncessfurs@gmail.com, and messages sent outside business hours will be answered the next business day.